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Excellence in Customer Support
BerkshireNet places customer support at the highest
priority. Please browse our online tutorials section for answers to commonly
asked questions and information on popular topics (coming soon). We welcome any suggestions you may have regarding our services. If you
need personal assistance, we'd be glad to help you. Our technical support
center may be reached by phone between the hours of 10am and 7pm Monday
- Sunday by calling 888-204-4800.
Try our setup software. It will fix most connection problems not related to you modem or phone line. It will also fix most e-mail problems as well. You can download it here.
E-Mail On Us
For non-critical issues, why not E-Mail us? Our support staff monitors
E-Mail 7 days a week during business hours, and most of the early evening.
You can E-Mail our support staff at firstname.lastname@example.org
If you are having problems with your E-Mail, you can use our online support form to contact us.
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